Terms of Service

Last Updated: November 22, 2024

Welcome to www.lordcloud.tech. These Terms of Service ("Terms") govern your use of our website, products, and services. By using Lord Cloud Hosting, you agree to abide by these Terms. Please read them carefully.

Table of Contents

• 1. Introduction
• 2. Our Services
• 3. Eligibility & Account Requirements
• 4. Acceptable Use Policy (AUP)
• 5. Payment Terms
• 6. Service Uptime & Availability
• 7. Data & Backup Policy
• 8. Service Termination
• 9. Limitation of Liability
• 10. Changes to Terms
• 11. Governing Law
• 12. Contact Us

1. Introduction

At Lord Cloud Hosting, we specialize in game server hosting and domain services. Our mission is to deliver scalable, reliable, and performance-driven infrastructure for communities, creators, and developers worldwide.

2. Our Services

Minecraft Hosting

High-performance, mod-friendly, and version-flexible hosting for all types of Minecraft servers — from private worlds to public communities.

GTA 5 Hosting

Host your FiveM or RageMP servers with ease using our optimized infrastructure featuring DDoS protection and 24/7 support.

Domain Services

Secure and manage your online identity with affordable domain registrations, DNS management, and renewals.

3. Eligibility & Account Requirements

3.1 Age Requirements

• Users must be at least 13 years of age (or as required by local law).
• Underage users must have parental or guardian consent.

3.2 Account Registration

You agree to provide accurate and up-to-date information. You’re responsible for the confidentiality of your credentials and activities under your account.

4. Acceptable Use Policy (AUP)

To ensure fair and secure usage, the following are strictly prohibited:

• Hosting illegal content or violating intellectual property rights.
• Sending spam, phishing, or conducting fraudulent activities.
• Any behavior that endangers network integrity or user safety.

Violations may result in immediate service suspension or termination.

5. Payment Terms

5.1 Billing

• All services must be prepaid according to your selected plan and billing cycle.
• We accept credit/debit cards, PayPal, and other listed methods on our site.

5.2 Refunds

• Refunds are offered within 7 days of purchase under our Money-Back Guarantee.
• No refunds for violations or misuse of services.

5.3 Chargebacks

Initiating a chargeback without contacting our support team may lead to account suspension.

6. Service Uptime & Availability

We guarantee 99.9% uptime. However, occasional downtime may occur due to:

• Planned maintenance (notified 24 hours in advance).
• Uncontrollable events such as natural disasters or attacks.

We are not responsible for losses due to service interruptions.

7. Data & Backup Policy

7.1 User Responsibility

You are responsible for backing up your data regularly to avoid loss.

7.2 Optional Backup Services

We offer backup solutions at additional cost. We are not liable for data loss due to user error or negligence.

8. Service Termination

8.1 By You

You may cancel your service at any time via your client dashboard.

8.2 By Us

We reserve the right to suspend or terminate your service if:

• You breach these Terms.
• Invoices remain unpaid beyond 7 days.
• Your actions violate laws or harm our network.

9. Limitation of Liability

Lord Cloud Hosting shall not be liable for:

• Indirect damages or loss of income/data.
• Issues caused by third-party plugins, mods, or user configurations.

10. Changes to Terms

We may update these Terms from time to time. Major changes will be communicated via email or dashboard alerts. Continued use of our services implies acceptance of the updated Terms.

11. Governing Law

These Terms are governed under Bharatiya Nyaya Sanhita. All disputes shall be settled in the courts of India.

12. Contact Us

If you have any questions about these Terms or our services, please reach out to us at support@lordcloud.tech.